Latest on COVID: Melbourne Stage 4 Restrictions
As Melbourne is now in Stage Four Restrictions, at TAHLO we're operating in line with the government requirements until the end of the six week period to the 19th September, unless there is a change in restrictions. Here is what this means:
The Fitting Room
Our Fitting Room at 54 Church St, Hawthorn West, is currently closed for customer fittings or browsing, in line with government requirements.
The exception to this is for contactless pick up or click and collect.
New Remote Ways to Fit & View
There are alternatives to shopping remotely, including for those who want more to access styles that aren't listed online, want to reference their past orders, or seek more information on fit.
- Phone or FaceTime Appointment: Get a walk thru of our range or chat thru the fit of our styles with a fitting consultant. No obligation to buy and accompanied by our normal friendly, open service. :)
- Try On Parcels: If you are an existing TAHLO customer, a 'try on parcel' might work for you as a way to try on certain styles in your own home before you order.
- SMS us: If you're not up for a chat (we get it!), feel free to sms us on 0404 054 547.
OnlineThe website is operating as normal. As always, please feel welcome to contact us about extra edits or information using the email contact form.
OTHER QUESTIONS YOU MIGHT HAVE
Have turnaround times been impacted?
No, not materially. Our turnaround times remain similar to normal. We are ahead of schedule on our make times, however we have experienced some variable delays on shipping times and freight that is outside our control. These two factors counteract each other and mean we're generally running to normal turnaround times.
If you have an order that is very date-specific, please let us know at the time of the order
How do I get in touch if I have a question?
Send us an SMS: 0403 054 547
Call us on: 1300 937 946