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Latest on COVID: Melbourne Stage 4 Restrictions

Covid trading update image Girl with Mask

 

It looks like we're on the way out!

As Melbourne now has a specific date pencilled in to emerge from Stage Four Restrictions, at TAHLO we're preparing to open in the week of 2 November (exact opening details to be confirmed) in line with the government requirements. Until we have final confirmation, here is how we're operating:

 

The Fitting Room

Our Fitting Room at 54 Church St, Hawthorn West, is currently closed for customer fittings or browsing, in line with government requirements.

The exception to this is for contactless pick up or click and collect.

 

Remote Ways to Fit & View

There are alternatives to shopping remotely, including for those who want more to access styles that aren't listed online, want to reference their past orders, or seek more information on fit.

  • Phone or FaceTime Appointment: Get a walk thru of our range or chat thru the fit of our styles with a fitting consultant. No obligation to buy and accompanied by our normal friendly, open service. :)
  • Try On Parcels: If you are an existing TAHLO customer, a 'try on parcel' might work for you as a way to try on certain styles in your own home before you order.
  • SMS us: If you're not up for a chat (we get it!), feel free to sms us on 0404 054 547. 

 

Online

The website is operating as normal. As always, please feel welcome to contact us about extra edits or information using the email contact form.

  

OTHER QUESTIONS YOU MIGHT HAVE

 

Have turnaround times been impacted?

No, not materially. Our turnaround times remain similar to normal. We are ahead of schedule on our make times, however we have experienced some variable delays on shipping times and freight that is outside our control. These two factors counteract each other and mean we're generally running to normal turnaround times.

If you have an order that is very date-specific, please let us know at the time of the order

 

How do I get in touch if I have a question?

Email: hello@TAHLO.com.au

Send us an SMS: 0403 054 547

Call us on: 1300 937 946