We've Hit Pause
Our Vision for Timelines
When we set up TAHLO, our plan was to deliver custom, made-to-order items in a similar timeframe to what a customers may get if they ordered a unique item online from an overseas retailer - 10 to 14 days was our 'make window', which we overwhelmingly met, with few exceptions (pre-covid).
Instead of something interesting from abroad (but that might not fit, or may not be sustainable or good quality), customers could getting a gorgeous garment that was unique, fit them as they liked, combined the options and prints to their liking, was excellent quality and had a sustainable, slow fashion style ethos.
So Why Pause?
Due to the impacts we've experienced over recent times, and the ongoing disruptions to supply chains outside Melbourne that are ongoing - especially in the business of 'making', almost all the levers we rely on to delivery a consistent time frame for our customer orders can no longer be relied on.
SO, while delighting our customers with gorgeous, tailored and unique items is really fun and rewarding, managing a complex make and supply process which used to work like a well-oiled machine, but is now more like a slippery eel, is actually not fun.
Our customers are our heart, and risking letting people down is not what we want.
So, we've paused.